Privacy Policy

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide Voluntarily

When you use our Site or services, you may be asked to provide:

• Name
• Email address
• Phone number
• Date of birth
• Medical concerns or skin conditions
• Areas of treatment interest
• Appointment preferences
• Billing and shipping address (if applicable)

b. Health-Related Information

If you complete a consultation form, booking request, or intake form online, we may collect information that relates to your health, medical history, or cosmetic goals. This information is used only for consultation, appointment planning, and service delivery.

c. Automatically Collected Information

We collect technical data about your visit:

• IP address
• Browser and device type
• Pages visited and time spent
• Referring URL or search engine
• Location (general, not precise)

d. Cookies and Tracking Tools

We use cookies and tracking tools (such as Google Analytics and Meta Pixel) to analyze web traffic, personalize content, and improve user experience. You may disable cookies via your browser settings.

2. How We Collect Your Information

We collect information through:

• Online appointment requests or consultation forms
• Newsletter sign-ups and promotions
• Contact or inquiry forms
• Website analytics and traffic tracking tools
• Patient intake or medical history forms submitted digitally

3. How We Use Your Information

We use your information to:

• Respond to appointment inquiries or consultation requests
• Communicate with you regarding services, bookings, or changes
• Provide personalized recommendations based on your concerns or goals
• Improve our services, website, and patient experience
• Send marketing communications (only with your consent)
• Comply with legal or regulatory obligations related to healthcare services

4. How We Protect Your Information

We take appropriate measures to protect your information through:

• Secure online forms and encrypted data storage
• Access restrictions and password protection
• Training of staff on confidentiality and privacy compliance

While we use commercially reasonable safeguards, no method of transmission or storage is 100% secure.

5. Sharing of Information

We do not sell or rent your personal or medical information. We may share data with:

• Service providers who assist with website hosting, email communication, or patient management systems
• Medical professionals within our team for internal consultation
• Regulatory or legal authorities if required by law
• Successor entities in the event of business transfer, merger, or sale

All service providers are bound by confidentiality and privacy agreements.

6. Marketing and Communications

If you opt in to receive promotional emails, we may send occasional updates about new services, special offers, or skincare tips. You can unsubscribe at any time using the link in our emails.

7. Your Rights

Depending on your region, you may have the right to:

• Access or request a copy of your personal information
• Correct or update your details
• Request that we delete your information
• Withdraw consent to communications or data processing

To exercise these rights, please contact us at facialplusca@gmail.com.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those third-party sites.

9. Children's Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors.

10. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. The latest version will always be posted on this page, with the effective date updated accordingly.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact: